Refunds on credit card purchases will be credited back to the same credit card used for the original purchase.
Refunds on check or money order purchases will be refunded by a check in the mail.
We refund shipping costs only if the return is the result of our error.
Please allow 10-14 days for refund processing. If you paid by check, we do not issue a refund until 30 days from the order date.
Please pack securely and return to:
PO Box 3488
Redmond, WA 98073